01
Check the messages in the status bar on the EXCON to see which Access Point is not connected.
02
Follow the cables to make sure they are properly connected to both the EXCON and the Access Point.
| The cables are not connected properly | ➔ | Go to Step 3 |
| The cables are properly connected | ➔ | Go to Step 4 |
03
Connect the cables properly and wait a minute. Is the message still displayed in the status bar on the EXCON?
| The message is no longer displayed in the status bar of the EXCON | ➔ | The problem is solved. |
| The message is still displayed in the status bar of the EXCON | ➔ | Go to Step 4 |
04
Take a spare network cable from case 13 | Spare pack and connect it between the EXCON and the Access Point. Wait a minute. Is the message still
displayed in the status bar on the EXCON?
| The message is no longer displayed in the status bar of the EXCON | ➔ | The problem is solved. |
| The message is still displayed in the status bar of the EXCON | ➔ | Remove the Access Point from the system. The Access Point must be returned to the local supplier for repair. Go to Deploying a spare Access Point. |