Have the person in the Smartvest stand still and move their hands in front of their face. Do the movements in the suit’s HMD also stutter?

Check if a message is displayed in the Status bar of the EXCON.

Resolve the messages displayed in the EXCON status bar.
When all messages have been resolved, check again if the Smartvest movements are stuttering.

Turn off the Smartvest, remove the batteries and wait for 15 seconds.
Then turn the Smartvest back on. Check again if the Smartvest movements are stuttering.

Make sure the Auto Conserve Battery Mode is turned off.
In SUIT, go to Start training → 5. Exercise → Miscellaneous tab → Uncheck the option Auto conserve battery mode.
Check again if the Smartvest movements are stuttering.

Check whether the movements of all Smartvests on one SUIT-Wifi network are stuttering. Please contact local supplier for instructions.

Disconnect the cable between the Access Point and the EXCON, wait about 15 seconds and reconnect the cable.
Check again if the Smartvest movements are stuttering.

Check if the After Action Review (AAR) is still on and turn it off if required by clicking Start training → 5. Exercise → Miscellaneous → Stop AAR.
Check again if the Smartvest movements are stuttering.

Check if a scenario is being edited and finish editing the scenario. Check again if the Smartvest movements are stuttering.

Under Start training → 2. Physical equipment, check if the Smartvest is syncing and stop syncing if necessary.
The Smartvest can be synchronized at a later time. Check again if the Smartvest movements are stuttering.

Check if there are any unnecessary applications running on the EXCON and close them. Check again if the Smartvest movements are stuttering.

Check whether the hard disk is connected properly and to the correct port – the port under the EXCON screen – and connect it properly if necessary.
Check again if the Smartvest movements are stuttering.

Do all Smartvests have problems with stuttering and is it above 35 degrees at the training location?