Multiple Smartvests show a black screen

01

Check which Access Points these Smartvests are connected to and check via Wifi Analyzer whether the SUIT-Wifi network is still online.
Please contact local supplier for instructions.

The SUIT-Wifi network is still onlineThe SUIT-Wifi network is still online
The SUIT-Wifi network is no longer onlineGo to Step 2
02

Check whether the cable of the Access Point is properly connected.

The cable is properly connectedGo to Step 4
The cable is not connected properlyGo to Step 3
03

Connect the cable properly and wait for the SUIT-Wifi network to come online again.

The SUIT Wifi network is back onlineGo to Step 6
The SUIT Wifi network is not online yetGo to Step 4
04

Replace the cable between the Access Point and the EXCON and check whether the SUIT-Wifi network comes online again.

The SUIT Wifi network is back onlineGo to Step 6
The SUIT Wifi network is not online yetGo to Step 5
05

Deploy a spare Access Point. Go to Deploying spare access point.. The defective Access Point must be returned to the local supplier for repair.

06

Check the HMD of the Smartvests to see if there is an image.

The training image is displayedThe problem is solved.
No training image is displayedThe Smartvest must be returned to the local supplier for repair.