No radio receiver visible on the EXCON

Radio receiver 1 to 8 not visible.

01

Exit the EXCON by clicking Shut down from the Windows Start menu.
Wait for the computer to shut down completely. Then press the red ON/OFF switch on the
back of the EXCON to O and disconnect the EXCON power cable from the cable reel. Wait 15 seconds.

02

Reconnect the EXCON power cable to the cable reel and press the red ON/OFF switch on the back of the EXCON to I again.
Press the ON/OFF button on the front of the EXCON to restart the computer. Enter the password on the computer and
press enter to prevent the system from shutting down again.

03

Restart SUIT and click Location setup. Check whether the radio receivers are now visible. 

The radio receivers are visible in Location setupThe problem is solved.
The radio receivers are not visible in Location setupGo to Step 4
04

Disconnect all cables from the radio receivers.

05

Reconnect the cable from radio receiver 1 and wait for the frequency value in Location setup to turn green.

The radio receiver is visible in Location setupGo to Step 6
The radio receiver is not visible in Location setupPlease contact local supplier
06

Connect the following radio receivers one by one.
Always wait before connecting the next radio receiver until the frequency value in Location setup turns green.

The radio receiver is visible in Location setupConnect the next radio receiver.
The radio receiver is not visible in Location setupPlease contact local supplier.