Nozzle not working/not showing virtually

01

Verify that the LED-lights on the nozzle are lit.

The LED-lights are not lit➔Continue to step 02
The LED-lights are lit➔Continue to step 04
02

Connect the nozzle to the power cable of the gear charging case.

The right charging LED-light is lit as soon as the charging cable is connected➔The power of the nozzle is too low. Continue to step 03
The right charging LED-light is not lit➔The nozzle needs to be delivered to local supplier for repairs
03

Charge the nozzle for at least 30 minutes. Disconnect the nozzle from the charging cable and turn the nozzle on by holding the red power
button for 1 second. Verify if the nozzle is working again.

The nozzle is working➔The problem is solved
The nozzle is not working➔The nozzle needs to be delivered to local supplier for repairs
04

Turn off the nozzle and wait for 15 seconds. Power on the nozzle and verify if the nozzle is working and showing up virtually when connected
to the hand antenna.

The nozzle is now working➔Problem solved
The nozzle is not working➔Continue to step 05
05

Verify whether the antenna in the nozzle is not working or that the hand antenna of the Smartvest is not working
Verify that the nozzle does not work on either of the Smartvest’s hand antennas by switching the nozzle between the left and the right hand.

The nozzle LED-light is not blinking while in either of the Smartvest’s hand antennas.➔Continue to step 06
The nozzle LED-light is blinking while in one of the Smartvest’s hand antennas, and not the other.➔Continue to step 07
06

Verify if the nozzle is working with another Smartvest.

The nozzle is working➔Smartvest needs to be delivered to local supplier for repairs
The nozzle is not working➔The nozzle needs to be delivered to local supplier for repairs
07

Verify if the antenna in the hand of the Smartvest is not folded.

If the hand antenna is folded, unfold it, and try to hold the prop again. The nozzle is working➔Problem solved
The nozzle is not working➔The Smartvest needs be delivered for repair to local supplier